Accessibility for Ontarians with Disabilities

Kemptville District Hospital has a policy to ensure access to services for people with disabilities, and a multi-year accessibility plan that guides our continuous efforts to prevent, identify and remove any barriers to services.

  • Click here to read and/or comment on the Policy.
  • Click here to review our Self-Certified Accessibility Report, filed with the Government of Ontario July 8, 2015.
  • Click here to view our Accessibility Plan.
  • Persons with disabilities may receive public documents in a format that is considerate of their disability. To request documents in an accessible format, please email your request to or call us at 613.258.6133 ext. 153.
  • If you encounter any problem accessing our services, or have any other comments about accessibility at KDH, please contact us at or 613.258.6133 ext. 287.

Collective Agreements

Collective Agreements establish and maintain collective bargaining relations between the Hospital and the workers covered by the agreements. They outline wages, benefits and more. KDH has the following current collective agreements:

Energy Reporting

The Ontario Green Energy Act requires all public agencies, including hospitals, to make public their annual energy consumption and resulting greenhouse gas emissions. In addition, each organization must share an energy conservation and demand management plan outlining how the organization will reduce energy consumption.

The KDH Energy Conservation and Demand Energy Management Plan fulfills the reporting requirements of the Green Energy Act and provides a framework to support  energy and sustainability initiatives at KDH. The Plan addresses energy consumption in the hospital, including the development of a greenhouse gas emissions inventory, benchmarking KDH’s existing energy intensity performance relative to other hospitals, identifying potential energy efficiency projects, and establishing a greenhouse gas emissions reduction target.

Executives’ Contracts

Appropriate compensation is a key element in attracting and retaining the kind of leaders we need at KDH. Our executive compensation consists of salary plus standard employee benefits. The CEO’s salary is set at the midpoint of CEO compensation in the budget appropriate quadrant of the group of $10-$25 million budget hospitals. No compensation is provided to the CEO for managing the KDH Health Centre, serving on the KDH Foundation, or any external Rideau Valley Health Services work. There are no other compensation perquisites such as free parking, club memberships, general travel allowances or a car allowance. Read our Employment Agreement with our CEO, Frank J. Vassallo.

Expenses Related to Travel, Meals and Hospitality

Twice a year Kemptville District Hospital reports Executive and Board Member expenses related to travel, meals and hospitality.

Pandemic Contingency Plan

This document outlines the responses that could be undertaken by Kemptville District Hospital in the event of a pandemic outbreak. Click here to read the plan.

Patient Bill of Rights

Click here to read our Patient Bill of Rights.

Patient Relations Process

Click here to read about our Patient Relations process for responding to patient concerns.

Public Sector Salary Disclosure

As an organization that receives public funding from the Province of Ontario, we annually make available the names, positions, salaries and total taxable benefits of Kemtpville District Hospital employees paid $100,000 or more in a calendar year. This information is shared each March 31 for the previous year. Click here for salary disclosure for 2016.

A list, by organization, of all public sector employees who earned $100,000 or more in 2016 is available on the Government of Ontario website.

Quality Improvement Plan

KDH has a comprehensive quality management framework that reflects our commitment to quality improvement. Our Board of Directors monitors the hospital’s performance on 33 indicators across five quality dimensions: Quality of Care; Quality of Staff; Operations; Facilities; and Financial. Each year we develop a new Quality Improvement Plan (QIP) to drive continuous quality improvement.

Our 2017-2018 QIP is entirely patient-focused, with initiatives to enhance patient safety and minimize risk, optimize patient health, improve the patient and Interim Long-Term Care resident experience, and increase the efficiency of service delivery. The initiatives in the QIP reflect our core values of quality, safe, efficient, and evidence-driven care, with patients and families at the centre. As well, they align with our current strategic directions, which include specializing to meet the needs of patients and families, and partnering with patients and families for an exceptional healthcare experience.

Click here to read our 2017-2018 Quality Improvement Plan.


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