DECEMBER 22, 2021 – Effective December 23, 2021, the North Grenville COVID-19 Assessment Centre (NGCAC) is transitioning from a testing centre to a DIY (‘Do It Yourself’) Collection Centre.

Patients requiring testing will still need to make an appointment. On arrival at the NGCAC, they will be screened by a physician to ensure they meet current eligibility for testing before receiving a test kit. After performing the PCR test in their car, patients will drop it off with a nurse and receive post-test instructions.

Eligibility for COVID-19  testing is set out by the province. To summarize, eligible people are those with symptoms, high risk contacts of positive cases (whether they have symptoms or not), people who have tested positive on a rapid test (regardless of symptoms), and people who are household members of a positive case. For details see https://covid-19.ontario.ca/covid-19-test-and-testing-location-information

The decision to make this transition was taken by the management of the NGCAC to keep its staff safe. Medical Director, Dr. Suzanne Rutherford, explained:  “By transitioning to a DIY Collection Centre, we will be minimizing the face-to-face interactions with patients and limit the exposure risk for our team. The safety of our staff is paramount.”

The management of the NGCAC also operate a site in Stittsville, Ontario, which has recently made the same transition from COVID-19 assessment and testing to DIY Collection Centre. “We have been running this system successfully in Stittsville and we are confident the transition will be just as successful in Kemptville,” said Rutherford.

“Now more than ever,” concluded Dr. Rutherford, “it is important that people who are most likely to have COVID-19 (those with symptoms and those with exposure) get a test within a timely manner. As always, we’d like to thank the public for doing their part by washing their hands, wearing a mask, getting vaccinated and isolating and testing when they are sick.”

About the North Grenville COVID-19 Assessment Centre

The North Grenville COVID-19 Assessment Centre is a community-based collaboration of five partners: Rideau Crossing Family Health Centre; the Leeds, Grenville and Lanark District Health Unit; the Municipality of North Grenville; Leeds Grenville Paramedic Service; and Kemptville District Hospital. The Assessment Centre is located at 15 Campus Drive (Bell Hall on the Kemptville Campus) in Kemptville, Ontario. The partners designed the centre to be as efficient as possible, to minimize wait times for patients and families, and to minimize disruption on the Kemptville Campus, which is home to several schools and other organizations. https://ngcac.ca/

To book an appointment: https://portal.healthmyself.net/northgrenvillecovid19assessmentcentre/guest/?fbclid=IwAR02keRlVlP2Lm9r0wcAEvta2uQ1uPZCTfqFUWTis09_89KM0peIiHlGPH8#/1do/book/type

Patients wishing to contact the centre following testing may send an email to ngcac@kdh.on.ca.

 

 

 

 

 

December 17, 2021

Dear friends and neighbours across Lanark, Leeds and Grenville,

Our communities are facing a very concerning increase of COVID-19 cases. The Omicron variant is here, and it is increasing the pressures on our already fragile health system.

Every person carrying the Omicron variant is infecting more than four other people. By comparison, anyone with the Delta variant currently infects only one other person. We are also seeing increasing volumes of other sick and injured people in our hospitals.

As your local doctors, nurses and other healthcare workers, we need your help. We cannot safely navigate the weeks ahead without you.

Please follow these important safety precautions:

  • Get vaccinated, including a third dose. A third dose improves efficacy of the vaccine, meaning if you do contract COVID-19, your symptoms will be milder. This is better for you and our health system. Visit https://healthunit.org/health-information/covid- 19/protection/vaccine-clinics/ for clinic information.
  • Keep a safe distance when with others from outside your household.
  • Wear a mask indoors or near those from outside your household.
  • Wash your hands well and often. This reduces transmission of all viruses and germs.
  • Please limit social gatherings or keep them small. This is a hard message to share. We all want to celebrate the holidays with our friends and loved ones. But we cannot let our guard down; we must all work together to slow the spread of the Omicron variant.
  • Screen for symptoms of COVID-19 daily.
  • Stay home, isolate, and get tested if you have any symptoms, even mild symptoms.
  • If you are a close-contact of a confirmed COVID-19 case but have not yet been contacted by public health, please self-isolate and get tested.

Please help to ensure that our community can continue to seek emergency and time-sensitive care.

We are committed to doing our part, by keeping our hospitals safe through adherence to strict infection control and cleaning practices and ensuring we follow the important public health guidelines – such as getting vaccinated.

We’ve done this before, and we can do it again. We’re grateful to those in our communities who have been vaccinated and continue to follow these important safety guidelines.

Please stay strong. We need your help to relieve the pressure on our health care system so we can continue to treat those who need help over the winter season.

Signed, your health care teams at –

Leeds, Grenville and Lanark District Health Unit

Almonte General Hospital

Brockville General Hospital

Carleton Place & District Memorial Hospital

Kemptville District Hospital

Perth and Smiths Falls District Hospital

 

 

 

 

 

 

 

 

KEMPTVILLE, ONTARIO, MONDAY, DECEMBER 6, 2021 – Kemptville District Hospital (KDH) is pleased to announce the appointment of Jennifer Ellis, RN, PhD, as its new Vice President of Nursing/Clinical Services and Chief Nursing Executive (CNE), effective January 4, 2022.

Ellis brings to KDH 16 years of progressive leadership experience in the healthcare sector. Her areas of expertise include patient safety, patient experience, professional practice, risk management, quality improvement, nurse staffing, and service operations.

Ellis comes to KDH from the Children’s Hospital of Eastern Ontario (CHEO), where she has served as the Director of Quality and Safety since 2014. Significant accomplishments during her tenure at CHEO include implementation of a robust patient safety strategy and programming, as well as operational service and infrastructure changes. Additionally, Ellis’ team oversaw a very successful Accreditation, in which CHEO achieved Exemplary standing and an overall score of 99.7 percent. Ellis and her team were instrumental in putting “Safety First” throughout the pandemic, instituting highly reliable COVID safety practices, which contributed to CHEO’s outbreak free status.

Ellis earned her PhD in Nursing from McMaster University in 2009, successfully defending a thesis focused on nursing health human resources. She has authored papers that have appeared in publications such as Canadian Nurse and the Journal of Nursing Care Quality and is an advocate of evidence informed, professional practice. Ellis has been a guest lecturer in the Telfer School of Management’s Master of Health Administration program and is currently teaching its Quality Management course.

Ellis has a strong commitment to regional collaboration and community contributions. She currently serves on a number of non-profit boards, including as Vice Chair, Rideauwood Addictions and Family Services, and Board Member, Service Coordination Support. Ellis is active in regional committees, such as the Health Care Quality Network, and professional organizations such as the Registered Nurses’ Association of Ontario.

“After an exhaustive search to fill this pivotal role, we are thrilled to welcome Jennifer to KDH,” said the hospital’s CEO, Frank J. Vassallo.  “She is a results driven and inspiring leader who brings a wealth of experience and expertise along with a commitment to foster a culture of accountability, responsibility and possibility,” he added.

“I am pleased to join KDH and work alongside the teams in building healthier communities,” Ellis responded. “I am a believer in high quality care with a fantastic patient experience, resulting from highly engaged staff and communities.  I am excited to support the wonderful work of the KDH staff and medical staff and look forward to what we accomplish in the future.”

Ellis succeeds Cathy Burke, RN, who served in the role from 2015 to 2021, after arriving at KDH in 2013. Burke remains at KDH in the new role of Clinical Lead for the implementation of the Epic digital health information system. Vassallo expressed his gratitude to Burke for her service,  commending her hard work and dedication particularly in responding to the challenges presented by COVID-19 over the past 20 months and leading KDH to its own successful Accreditation in September, 2021.

About Kemptville District Hospital

Kemptville District Hospital is Accredited with Exemplary Standing, the highest ranking bestowed by Accreditation Canada. Committed to building healthier communities, we are a model of hospital-led integrated health services within the provincial health system. Kemptville District Hospital consistently ranks among the top hospitals in Ontario for both patient and employee satisfaction. We pride ourselves on being a good partner within the system. Kemptville District Hospital provides acute care hospital services, advanced orthopedic care and an array of other programs and services.

For further information contact:

Jenny Read, Communications Officer

T: 613-258-6133 extension 223

Email: jread@kdh.on.ca

www.kdh.on.ca

Friday, October 22, 2021 | Updated Saturday, October 23, 2021

Kemptville District Hospital (KDH) is pleased to announce that its Emergency Department has reopened.

Although IT issues remain and the hospital continues to operate under a “Code Grey”, collaboration with local hospital partners has enabled the resumption of Emergency Department services.

For local residents, it is important to note that, in light of the Code Grey situation, ambulances will be bringing only critical patients to KDH; all non-critical patients will be transported to other neighbouring hospitals.

“We are grateful to our hospital partners for their eagerness to be part of this solution,” said Frank Vassallo, KDH’s Chief Executive Officer. “It enables us to fulfill our mandate of providing emergency care to residents of North Grenville and beyond.”

As communicated in an earlier release, KDH temporarily closed its Emergency Department on October 21 as a result of a hospital-wide IT shutdown caused by a cybersecurity incident.

Investigation of the incident continues and KDH remains committed to communicating as much information as possible to the public, patients, employees and other interested parties as the situation evolves.

About Kemptville District Hospital

Kemptville District Hospital is Accredited with Exemplary Standing, the highest ranking bestowed by Accreditation Canada. Committed to building healthier communities, we are a model of hospital-led integrated health services within the provincial health system. Kemptville District Hospital consistently ranks among the top hospitals in Ontario for both patient and employee satisfaction. We pride ourselves on being a good partner within the system. Kemptville District Hospital provides primary care management services, acute care hospital services, and advanced orthopedic care.

For further information contact:

Jenny Read, Communications Officer

T: 613-258-6133 extension 223

www.kdh.on.ca

Update November 25, 2021: Mammography and Bone Mineral Density patients, please be advised that pre-booked appointments are not able to proceed at this time due to residual effects of the cyber incident. Our Bookings Department will call you to reschedule.

THURSDAY, OCTOBER 21, 2021

Kemptville District Hospital (KDH) is working to restore its systems and regular service, following a cybersecurity incident which occurred on October 20, 2021.

A cyber incident forced the hospital to take its IT environment offline. Cybersecurity experts are currently working with KDH to contain the incident and we are running diagnostics to evaluate the full scope of the situation.

As communicated in a release, hospital administrators made the decision to temporarily close the Emergency Department yesterday evening once it became clear that it would not be possible to provide the highest quality and safe patient care in the Emergency Department in the absence of I.T. systems. KDH is currently operating under a “Code Grey”, which is declared when a hospital is dealing with a loss of essential services.

“The decision to close the Emergency Department was not taken lightly. KDH has an unwavering commitment to provide much needed medical services to the communities we serve. The Emergency Department will reopen when systems are restored,” said Frank Vassallo, KDH’s Chief Executive Officer.

In addition to the Emergency Department closure, outpatient x-rays and ultrasounds are currently on hold. Day surgeries and total joint replacement surgeries will continue as normal, although there may be some delays in registering patients, as this is being done manually rather than in the computer system.

The incident has been reported to the OPP Cyber Crime Unit, who visited KDH on October 20th to conduct an assessment. KDH is also working with other stakeholders, including the Ministry of Health and the Municipality to keep them informed of the situation.

“In terms of resolution and path to recovery, it is still too early to make a fair assessment. We hope to have further clarity around the magnitude of the event and potential in-house resolutions in the next few days”, said Marcus Hewitt, KDH’s VP Finance and Chief Operating Officer.

KDH will work diligently to manage this situation in a responsible manner and to communicate as much information as possible to the public, patients, employees, and other interested parties as the situation evolves.

“We thank everyone involved for their patience while we are working very hard to restore our systems and services”, said Frank Vassallo.

About Kemptville District Hospital

Kemptville District Hospital is Accredited with Exemplary Standing, the highest ranking bestowed by Accreditation Canada. Committed to building healthier communities, we are a model of hospital-led integrated health services within the provincial health system. Kemptville District Hospital consistently ranks among the top hospitals in Ontario for both patient and employee satisfaction. We pride ourselves on being a good partner within the system. Kemptville District Hospital provides primary care management services, acute care hospital services, and advanced orthopedic care.

For further information contact:

Jenny Read, Communications Officer

T: 613-258-6133 extension 223

www.kdh.on.ca

October 20, 2021

Due to an I.T. disruption at the hospital that began early this morning, the Kemptville District Hospital (KDH) Emergency Department will be temporarily closing at 7am tomorrow (October 21, 2021).

Anyone requiring immediate medical attention should call 911 and paramedics will transport them to the nearest emergency department for care.

The decision to close the Emergency Department was not taken lightly due to KDH’s unwavering commitment to provide much needed medical services to the communities it serves. After careful deliberation it was determined that it would not be possible to provide the highest quality and safe patient care in the Emergency Department in the absence of I.T. systems. The Emergency Department will reopen when systems are restored.

In addition to the Emergency Department closure, outpatient x-rays and ultrasounds are currently on hold. Day surgeries and total joint replacement surgeries will continue as normal, although there may be some delays in registering patients, as this is being done on paper rather than in the computer system.

We will provide updates as new information emerges. Thank you for your patience while we are working hard to get our systems back online.

Wednesday, October 20, 2021

KDH is currently experiencing an IT disruption. We are diligently working to get all systems back online. In the meantime –

  • outpatient x-rays and ultrasounds scheduled for tomorrow (October 21, 2021) will be cancelled – you will be called if this affects you;
  • registration of patients in the ER, Clinics and Day Surgery unit will take longer than usual, as staff are registering patients on paper rather than in the computer system;
  • the Bookings phone line is closed.

All other services continue as normal. We will post updates when we have new information. Thank you for your patience while we are working hard to get our systems back online.

Effective October 18, 2021, Kemptville District Hospital (KDH) will implement a new policy that makes it mandatory for all visitors to be fully vaccinated against COVID-19.

The policy is intended to maximize the safety of KDH patients and staff and is consistent with the hospital’s mandatory COVID-19 vaccination policy for staff and aligned with the provincial implementation of vaccination requirements for a variety of other settings.

As of October 18, all visitors to KDH will be required to show their second dose vaccine receipt plus a piece of photo identification or the Ontario government’s enhanced vaccine certificate with official QR code (available for any individual to download starting October 18 at 6am).

The policy notes that certain exceptions may be made on compassionate grounds and/or when the presence of a caregiver is required.

“At KDH we understand how important it is for patients to have family members or friends at their bedside,” said Frank Vassallo, the hospital’s CEO. “By requiring those visitors to be fully vaccinated, we know that we are doing everything in our power to protect our patients, as well as our staff and physicians who so devotedly care for them.”

 

KEMPTVILLE, ONTARIO, SEPTEMBER 22, 2021 – Kemptville District Hospital (KDH) is pleased to announce that its upper parking lot has recently been equipped with three electric car charging stations thanks to Tesla.

The charging stations (connectors) – two made for Tesla vehicles and a third that is for all EV brands (J1772) – are available on a first come, first served basis for patients, visitors and staff. There is no extra fee for using the charging stations, although standard parking rates apply.

A Tesla charging at KDH

The charging stations are part of the Tesla Destination Charging Program to encourage Canadians to choose zero emission vehicles. Tesla provided the connectors and signage, while KDH was responsible for connecting power to the charging stations and painting the parking spaces to denote the electric vehicle spots.

“The addition of the electric vehicle charging stations is emblematic of KDH’s commitment to innovation, the environment, and the implementation of green initiatives,” said the hospital’s CEO, Frank Vassallo. “We are proud to be able to support the adoption of electric vehicles and the transition away from fossil fuels. I also want to thank Tesla for their very generous support of this important initiative.”

“Switching to clean-air transportation creates a healthier environment for all of us and aligns with the KDH mission of building healthier communities,” added Tammy Buehlow, Building Services Manager and coordinator of the hospital’s environmental efforts.

The best news? The three charging stations are in constant use, according to Buehlow.

As a Tesla Destination Charging location, KDH is in good company among more than 4,500 hotels, vineyards, restaurants, and Parks Canada sites, along with other Canadian hospitals like the University Health Network (UHN) in Toronto.

About Kemptville District Hospital

Kemptville District Hospital is Accredited with Exemplary Standing, the highest ranking bestowed by Accreditation Canada. Committed to building healthier communities, we are a model of hospital-led integrated health services within the provincial health system. Kemptville District Hospital consistently ranks among the top hospitals in Ontario for both patient and employee satisfaction. We pride ourselves on being a good partner within the system. Kemptville District Hospital provides acute care hospital services, advanced orthopaedic care, and primary care management services.

For further information contact:

Jenny Read, Communications Officer

O: 613.258.6133 x 223 | C: 613.914.0195 |

Email: jread@kdh.on.ca

 

September 17, 2021 – A collaboration of over 60 health system partners from the Arnprior, North Grenville, Carleton Place, Almonte and West Ottawa regions reached an important milestone today in their application to become an Ontario Health Team (OHT), with the Ministry of Health officially approving their application.

OHTs, being formed across the province, are teams of health and community support services providers that are accountable for delivering coordinated care to a defined geographic population. Specifically, an OHT is responsible for delivering care for their patients, directly connecting them to the different types of care they need and providing 24/7 help in navigating the health care system. They are being developed as part of the government’s health system plan and People’s Healthcare Act, 2019. They bring together health care services such as primary care, hospitals, public health, long term care, home and community care, and community support services under one umbrella to help people more easily get the right care, at the right time, in the right place.

“This is an exciting step for our members and our broader community. We have the opportunity to reimagine and transform the way health and community support services are delivered within our OHT,” says Amy Boudreau, co-chair of the new OHT. “I am so proud of how our members have collaborated in reaching this milestone and look forward to our future work together to improve the health system for our population.”

In its first year, the new OHT will focus on improving mental health and addictions services.

“There are many different organizations and primary care providers involved in our OHT.  Inclusion is a key area of focus for us, as reflected in our diverse partners who will ensure that the Francophone, Indigenous, urban, and rural populations across our geography are well served,” says Chris LeBouthillier, co-chair of the new OHT. “We’ve made efforts to ensure that lived experience partners are integrated in all of our work and we are excited to work towards a healthier population and improved experiences for all.”

The OHT steering committee is currently seeking input from lived experience partners and providers on a new name that will represent this population, which will be shared with the partners and broader public soon.

The following organizations are participants in the newly approved Ontario Health Team: Almonte Family Health Organization; Arnprior and District Family Health Team, Arnprior Regional Health; Arnprior-Braeside-McNab Seniors at Home Program; Bayfield Manor;  Bayshore HealthCare; Beckwith Family Health Organization; Beth Donovan Hospice; Bruyère; Carefor Health and Community Services; Carleton Place Family Health Organization; Champlain Region Family Council Network; Children’s Mental Health of Leeds Grenville; ComForCare Ottawa; Communicare Therapy; Community Living North Grenville; County of Renfrew Paramedic Service; Dementia Society of Ottawa and Renfrew County; Eastern Ontario Regional Laboratory Association; French Language Health Services Network of Eastern Ontario; Greater Arnprior Seniors Council; Champlain LHIN Home and Community Care; Hospice Care Ottawa; J.W. MacIntosh Community Support Services; Kemptville and District Home Support Inc.; Kemptville District Hospital; Kemptville Health and Wellness; Kemptville Medical Centre; Kemptville Pride; Leeds and Grenville Paramedic Services; Leeds, Grenville and Lanark District Health Unit; Manotick Medical Centre; Med Team Inc. Family Health Group; Municipality of North Grenville; Olde Forge Community Resource Centre; OMNI Health Care; Osgoode Village Family Health Organization; Ottawa Lifestyle Medicine; Ottawa Paramedic Services; Ottawa Public Health; Ottawa Valley Family Health Team; Ottawa West Community Support; Parents’ Lifeline of Eastern Ontario; Pathways Alcohol and Drug Treatment Services; Phoenix Centre for Children and Families; Pinecrest Queensway Community Health Centre; Queensway Carleton Hospital; Recovery Care; Renfrew County and District Health Unit; Richmond Medical Clinic; Rideau Crossing Health Services; Rideau Valley Health Services; Rideauwood Addictions and Family Services; Rural Ottawa South Support Services; SE Health Care; Sienna Living; South Gate Church; The Royal Ottawa; West Carleton Family Health Team; and Western Ottawa Community Resource Centre.