Almost a decade ago, in compliance with the Ontario government’s Excellent Care for All Act (ECFAA), KDH developed a “Patient Bill of Rights” in consultation with community stakeholders, and made it public. Our Patient Bill of Rights was a series of statements designed to reflect our commitment to patient-focused care, and clarified what patients could expect from KDH.
In light of our significant efforts in recent years to deliver Patient and Family Centred Care in its fullest form – partnership with patients, both in their care and at our decision-making tables – we decided it was time to review our Patient Bill of Rights. As a result of our organizational commitment to Patient and Family Centred Care, we now have a Patient and Family Advisory Committee (PFAC) made up of volunteer Patient and Family Advisors, and it was this group that took on the task of reviewing the statements.
The results of their work can be seen in the Draft “Patient Declaration of Values” outlined in the infographic below. Note that, like those of many other Ontario hospitals, the KDH Bill of Rights has evolved into a Declaration of Values. It is a series of statements about what our patients value.
Once again, we are seeking feedback from the community. Please review the statements in the infographic and let us know if they reflect what you and your family value as patients. If you have any trouble viewing the infographic, please click here.
Here’s how to provide feedback:
- Email: email@example.com
- Telephone: 613.258.6133 ext. 223
- Mail: Patient Relations, Kemptville District Hospital, 2675 Concession Road, PO Box 2007, Kemptville, ON, K0G 1J0.
Kindly provide feedback by September 15, 2018.