At Kemptville District Hospital we value not only what we do, but how we do it. We measure our performance in delivery of service, quality, safety and patient and staff experience. We share our outcomes and we look for and act upon opportunities for improvement.
To ensure we look at performance through a wide lens, we measure outwardly – against best practice standards and accountability agreements, for example – and inwardly – with patient and staff surveys and risk assessments, among other things.
