KDH Volunteer Program
Kemptville District Hospital volunteers are vital members of the hospital’s team, and often the first point of contact for patients as greeters in our Emergency Department and Main Entrance.
What our volunteers do
- Welcome patients, visitors, and families and assist with information and wayfinding
- Support patients and visitors at the Emergency Department entrance
- Assist visitors with the hospital parking system
- Deliver approved items to the laboratory and other areas of the hospital
- Support the Gift Shop and Coffee Bar
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Provide companionship and a friendly presence to patients during mealtimes
- Participate in hand hygiene auditing
- Provide Spiritual Care support as part of the hospital’s Spiritual Care program
- Assist with other approved volunteer activities based on the needs of the hospital
How to Become a Volunteer
Step 1 – Apply
Complete the KDH Volunteer Application Form and arrange for two references to complete a KDH Volunteer Reference Form.
To help maintain confidentiality, reference forms must be submitted directly to KDH by the referee. Completed applications and reference forms may be emailed to kdh_volunteer@kdh.on.ca, or mailed or dropped off in a sealed envelope to:
KDH Volunteer Coordinator
Kemptville District Hospital
2675 Concession Road, PO Box 2007
Kemptville, ON K0G 1J0
Step 2 – Application Review and Interview
Once a completed application and both references have been received, they will be reviewed by the Volunteer Coordinator. Selected applicants may be invited to an interview to discuss their interests, availability, suitability for the program, and current volunteer opportunities.
Please note that submitting an application does not guarantee an interview, placement, or volunteer position. Volunteer placements are based on the needs of the hospital, available opportunities and shifts, and the outcome of the application and screening process.
Step 3 – Screening and Onboarding
Applicants who are selected to proceed following the interview will be guided through KDH’s volunteer screening and onboarding requirements. These include:
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a Vulnerable Sector Check;
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Occupational Health medical clearance, including required immunization and tuberculosis (TB) screening documentation;
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completion of required online training;
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KDH Volunteer Orientation; and
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role-specific orientation or shadow training, where applicable.
Applicants must successfully complete all required screening and onboarding steps before beginning a volunteer placement.
The Volunteer Coordinator will provide instructions and support throughout the process.
For questions about volunteering at KDH, please contact kdh_volunteer@kdh.on.ca.
Shifts
Our volunteers generally commit to one regular four-hour shift per week. Consistent attendance helps provide reliable support to our patients, visitors, staff, and hospital programs. Available shifts and placements vary depending on the current needs of the hospital and the Volunteer Program.
Why Volunteers Matter
Volunteers play an important role in helping create a welcoming and supportive experience for patients, families, and visitors at KDH. They are often among the first people someone encounters when arriving at the hospital and provide a friendly, helpful presence throughout their visit.
Depending on their assigned role, volunteers may welcome and provide information to patients and visitors, assist with wayfinding and the parking system, support the Emergency Department entrance, deliver items to the lab, and assist with other approved non-clinical activities. Through these roles, volunteers provide valuable support to our patients, visitors, staff, and hospital community.
Opportunities for Students
KDH welcomes students who are interested in gaining meaningful volunteer experience in a hospital environment.
High school students applying to the Volunteer Program must be interested in pursuing postsecondary education or a career in healthcare or a health-related field. Postsecondary students are also welcome to apply.
Student volunteers are expected to meet the same application, screening, training, attendance, and commitment requirements as other KDH volunteers. Volunteers who have established sufficient experience with KDH may request a reference for future educational, employment, or volunteer opportunities.
Contact
Email kdh_volunteer@kdh.on.ca for more information about the KDH Volunteer Program.
$1.8 Million
raised by the KDH Auxiliary to purchase essential medial equipment
since its founding in 1959
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“It is with immense gratitude that we write to express our appreciation for our mother’s recent inpatient stay. Georgina was admitted through the ER and spent a few weeks on the inpatient medical unit before being transferred to Convalescent Care. She is 89 years of age. It is quite safe to say that her care at KDH was exemplary from her time in the ER to her organized discharge just over three months later. Our family would like to extend our warmest thanks to all the nurses, RPN's, and dietary staff who were involved in her care. We are also most grateful for the care and excellence provided to her daily by the Occupational Therapist and the Physiotherapy Team. KDH delivers excellence in the care of our aging population with a client-centred approach, with very driven teams, not only to complete daily tasks but to accomplish patient goals."
