Planning For Your Healthy Future: Kdh’s New Strategic Plan
Your Hospital – Your Healthy Future is a strategic planning process that began in February 2016. It was designed with a robust stakeholder engagement component to provide the public, organizational partners, and KDH staff, physicians and volunteers with a variety of opportunities to contribute their input.
Like all Ontario hospitals, KDH develops a new strategic plan every three years, outlining its strategic priorities and identifying the actions that will be taken to advance them. Your Hospital – Your Healthy Future set out a number of ways for stakeholders to engage with the hospital to share their ideas about KDH’s strengths, potential opportunities, and desired results for programs, services, and more.
During the last week of March 2016, KDH held separate consultation sessions with the public, its partners, and internal stakeholders, i.e., staff, physicians and volunteers.
People who weren’t able to participate in person were invited to take an online survey, provide their input through a postage paid response card, or contact a member of the KDH strategic planning team personally.
All of the feedback received was compiled and analyzed and then taken into consideration by the hospital’s Board of Directors as it set the strategic directions for the organization for the next three years and reviewed our mission, vision and values.
KDH’s new strategic plan was approved at the hospital’s June 2016 meeting of the Board of Directors.
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“I was fortunate enough to have my Total Hip Arthroplasty at KDH. I experienced warm and lovely care everywhere from the moment I walked in until I was discharged. I’d like to express my deep gratitude to the staff on the inpatient surgical unit. The nursing care was exceptional and made a huge difference to my recovery. They always responded to calls and concerns and were kind and supportive at every step (literally and figuratively) in the process. I'd like to give particular mention to Sharon. As a patient, I particularly enjoyed her expertise and confidence in helping me to progress to the next step. She is a quiet, valuable asset to your hospital.”
