Planning For Your Healthy Future: Kdh’s New Strategic Plan
Your Hospital – Your Healthy Future is a strategic planning process that began in February 2016. It was designed with a robust stakeholder engagement component to provide the public, organizational partners, and KDH staff, physicians and volunteers with a variety of opportunities to contribute their input.
Like all Ontario hospitals, KDH develops a new strategic plan every three years, outlining its strategic priorities and identifying the actions that will be taken to advance them. Your Hospital – Your Healthy Future set out a number of ways for stakeholders to engage with the hospital to share their ideas about KDH’s strengths, potential opportunities, and desired results for programs, services, and more.
During the last week of March 2016, KDH held separate consultation sessions with the public, its partners, and internal stakeholders, i.e., staff, physicians and volunteers.
People who weren’t able to participate in person were invited to take an online survey, provide their input through a postage paid response card, or contact a member of the KDH strategic planning team personally.
All of the feedback received was compiled and analyzed and then taken into consideration by the hospital’s Board of Directors as it set the strategic directions for the organization for the next three years and reviewed our mission, vision and values.
KDH’s new strategic plan was approved at the hospital’s June 2016 meeting of the Board of Directors.
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“This letter is written to express my utmost appreciation and heartfelt thanks to the Emergency Team at KDH. Last Tuesday morning I received a phone call from my teenage son Markus’s school informing me that he had inadvertently eaten a cookie containing peanuts. As he has a life-threatening peanut allergy, this was an immediate cause for concern. Markus was taken to the ER and immediately given a dose of norepinephrine, followed by an infusion after he had a second reaction. Markus was transferred to CHEO by ambulance later in the afternoon. As you can imagine, this was an incredibly impactful experience for Markus and my entire family. We have such respect for the wonderful work of the Emergency Team at KDH, to whom Markus owes his life. Everyone was caring, kind and professional. Special thanks go to Dr. Pelletier, Dr. Jones, and nurses Catherine, Heather, and Melissa."
