Planning For Your Healthy Future: Kdh’s New Strategic Plan

Your Hospital – Your Healthy Future is a strategic planning process that began in February 2016. It was designed with a robust stakeholder engagement component to provide the public, organizational partners, and KDH staff, physicians and volunteers with a variety of opportunities to contribute their input.

Like all Ontario hospitals, KDH develops a new strategic plan every three years, outlining its strategic priorities and identifying the actions that will be taken to advance them. Your Hospital – Your Healthy Future set out a number of ways for stakeholders to engage with the hospital to share their ideas about KDH’s strengths, potential opportunities, and desired results for programs, services, and more.

During the last week of March 2016, KDH held separate consultation sessions with the public, its partners, and internal stakeholders, i.e., staff, physicians and volunteers.

CEO Frank Vassallo presents to large group
Richard Delaney gives presentation to group

People who weren’t able to participate in person were invited to take an online survey,  provide their input through a postage paid response card, or contact a member of the KDH strategic planning team personally.

All of the feedback received was compiled and analyzed and then taken into consideration by the hospital’s Board of Directors as it set the strategic directions for the organization for the next three years and reviewed our mission, vision and values.

KDH’s new strategic plan was approved at the hospital’s June 2016 meeting of the Board of Directors.

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“I am writing this email in regards to my recent shoulder surgery experience. I would like to inform you that you should be very proud of the great team you have formulated; from the screening person to the surgical day nurses, the anesthetist and surgeon, everyone was outstanding. All your staff should be given accolades for their outstanding care and professionalism. The ability of that staff to perform their duties under the duress of the pandemic is one thing, but to provide this level of care should not go unnoticed and I thank each of them for making my brief stay as comfortable and positive as possible. Thank you all for your efforts and keep up the great work; we all appreciate it!”

Mike