Parking

On this page, find the information you need for a smooth parking experience, including parking rates and frequently asked questions. Please note that revenue generated from parking is reinvested into patient care. Kemptville District Hospital is not responsible for theft or damage to vehicles, including use of the parking gates.

Where to Park

We have two parking lots. Choose the lower west parking lot labelled Emergency for –

  • Emergency Department
  • Day Surgery
  • Inpatient Orthopaedic Surgery
  • Diagnostic Imaging (x-ray, ultrasound, mammography, etc.)
  • Finance Office (to pay a bill)
  • Kemptville District Hospital Foundation
  • KDH Health Centre

Choose the upper east parking lot labelled Administration for –

  • Specialists’ Clinics
  • Visiting a patient in the hospital
  • Visiting a resident of our Interim Long-Term Care/Convalescent Care unit
  • Kemptville District Hospital Foundation
  • Event or meeting in our Boardroom or Classroom

Parking Rates

$0 0 to 20 minutes
$4 20 minutes to 1 hour
$5  1 hour+ to 2 hours
$6  2 hours+ = daily maximum reached
$25 Weekly rate
$50 Monthly rate
$6 Lost ticket charge

*Note that after you have paid the maximum daily rate of $6, your ticket is valid for multiple use for 24 hours

FAQ’s

  • Push button for ticket (you will see a hand with a finger pointing to the button to push) ; a ticket will print, and the gates will open.
  • Bring this ticket with you; do not leave it in the car unless you are just dropping someone off and you will be leaving the parking lot less than 20 minutes after you receive the ticket.
  • If your stay is less than 20 minutes, you do not need to validate your ticket at the pay station; when you arrive at the exit gate and feed in your ticket, there will be no charge, and the gates will go up.
  • Please be aware that at the 20 minute mark, you will owe the minimum rate to get out.
  • Please be sure to validate your ticket (i.e., pay for parking) at the nearest pay station before you leave the hospital or the KDH Health Centre; alternatively, you can pay by credit card at the exit gates. The entrance ticket will be validated after you pay the parking rate that corresponds to how long you were parked on the lot.
  • The following options for Parking Passes are available: Daily/Weekly/Monthly. Please make sure you keep the parking pass (which is the ticket you received on your first visit that you validated at the pay station) in good condition – keep it dry, do not fold it, etc. Once the ticket is changed to a pass, the pass gives in/out privileges. You will use the pass to get in and out; you will not push the button for a new ticket. The only time you need to validate a pass is when the pass expires (the expiry date will be printed on the ticket); a new payment will be required to update the card, and it is at this time that it would be advisable to use a new entrance ticket for the payment validation, just to ensure the card is in good shape for future use.
  • If you have lost your ticket, press ‘lost ticket’; the parking fee will be $6, the same as the daily maximum.
  • To exit the parking gates, put the ticket in the slot; if you have paid for the pass option, your ticket will be returned to you (please make sure you retrieve your ticket), and the gate will go up.
  • There are two Pay Stations in the hospital: one in the Main lobby (downstairs) and and one at the Clinics entrance (upstairs)
  • There is one in the KDH Health Centre building, in the main hallway
  • When paying at the Pay Stations: cash/credit card/debit card
  • When paying at the Exit Gates: credit card only

24/7 customer assistance is available via a button you can push at the parking gates and pay stations:

  • At the pay stations and gates, there is a silver tab that says ‘help”- slide the tab with your finger; behind it is a button that you will push to access assistance.
  • After pushing the button, someone from the call centre will begin to speak to you and provide you with assistance at any of the pay stations or gates. Call centre staff are available 24/7 – the strategically placed security cameras at all pay stations and parking gates will enable call centre staff to assist clients with payment issues in “real time”.

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Thank You
Thank You

“I was fortunate enough to have my Total Hip Arthroplasty at KDH. I experienced warm and lovely care everywhere from the moment I walked in until I was discharged. I’d like to express my deep gratitude to the staff on the inpatient surgical unit. The nursing care was exceptional and made a huge difference to my recovery. They always responded to calls and concerns and were kind and supportive at every step (literally and figuratively) in the process. I'd like to give particular mention to Sharon. As a patient, I particularly enjoyed her expertise and confidence in helping me to progress to the next step.  She is a quiet, valuable asset to your hospital.”

Terry