Visiting a Patient

Studies have shown that having visitors while in hospital can help speed up a patient’s recovery. We ask you to follow these guidelines.

COVID precautions

COVID-19 and other respiratory illnesses continue to circulate in our community. Please follow the signage in the building regarding masking and hand-washing. Currently, masks must be worn in all clinical areas where patient care is provided, including waiting rooms. Masks are highly recommended but not required in all non-clinical public spaces. For the most current information, please speak with a member of your loved one’s healthcare team.

Visiting hours

There are no defined visiting hours and loved ones are welcome to visit patients at KDH at times that work best for patients in collaboration with care teams. Visitors must go to the Nursing Station before going to the patient’s room.

Number of visitors

In general, we request that no more than two visitors come in to see a patient at a time.

The importance of frequent hand-cleaning

Cleaning your hands is the best way to stop the spread of germs. Even if you are feeling well, you may be carrying germs that could make patients sick. Please use the hand sanitizer provided at hand cleaning stations throughout the hospital before and after each visit.

Preventing infection

Patients who are sick are not able to fight off infections as easily as healthy people. Please do not visit if you are unwell. This includes fever, cough, runny nose, sore throat, diarrhea or new rash.

If an isolation sign is posted on your loved one’s doorway, you must report directly to the Nursing Station, where you will be provided with instructions on how to enter the room.

While you are visiting, do not –

  • use the patient washrooms;
  • sit on patient beds;
  • use the patient phone; or
  • share the patient’s food or use their utensils, glasses or cups.

Please do not bring (or wear) scented products or latex balloons

  • KDH is a scent-free facility. In consideration of others who may suffer from allergies or chemical sensitivities, we ask that you don’t bring or send live flowers, or wear perfume or other scented products while at KDH.
  • Please make sure any balloons you bring to the hospital are made of mylar, not latex. Latex balloons can cause severe allergic reactions in some people.

Other tips for a good visit

  • Watch and listen for cues that your family member or friend needs to rest or have time alone.
  • Be considerate of roommates, who may be sleeping or having a procedure done.

If you have additional questions related to visiting a loved one in the hospital, please call our ward clerk at 613-258-6133 extension 172 between 8am and 8pm for clarification.

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Accountability & Transparency

Kemptville District Hospital is a public hospital run by a community based Board of Directors. We are committed to public accountability and transparency. This page provides links to safety, performance and general disclosure information.

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Thank You
Thank You

“I was fortunate enough to have my Total Hip Arthroplasty at KDH. I experienced warm and lovely care everywhere from the moment I walked in until I was discharged. I’d like to express my deep gratitude to the staff on the inpatient surgical unit. The nursing care was exceptional and made a huge difference to my recovery. They always responded to calls and concerns and were kind and supportive at every step (literally and figuratively) in the process. I'd like to give particular mention to Sharon. As a patient, I particularly enjoyed her expertise and confidence in helping me to progress to the next step.  She is a quiet, valuable asset to your hospital.”

Terry