Visitor Guideline Update

In our ER:  Adult ER patients may be accompanied by one family member/friend. Children may have two people accompanying them.

People accompanying Day Surgery patients: Please do not enter the hospital. Our staff will call you when your loved one is ready for pick-up. You may wait outside or in your car. Your loved one will be brought down by wheelchair to the Emergency Entrance for pick-up.

Inpatients:  We request that no more than two fully vaccinated visitors come in to see a patient at a time.  For visitors of patients on our medical-surgical unit, fully vaccinated means having received two doses of the COVID-19 vaccine.  For visitors of residents in Convalescent Care and Interim Long-Long Care, fully vaccinated means having had three doses of the COVID-19 vaccine.

Unvaccinated visitors are not permitted to visit; however, exceptions may be made at the discretion of the healthcare team and in consultation with public health when a patient is at end of life.

We ask that all visitors continue to practice physical distancing. KDH is a masked environment; as such we require you to wear a mask at all times. If directed by staff to wear additional  personal protective equipment (PPE) such as eye protection or a gown, we appreciate your cooperation.

We encourage outdoor visits when deemed appropriate by our nursing and medical teams.

If you have additional questions related to visiting a loved one in the hospital, please call our ward clerk at 613-258-6133 ext. 172 between 8am and 8pm for clarification.

Visiting a Patient

Studies have show that having visitors while in hospital can help speed up a patient’s recovery. We ask you to follow these guidelines:

  • Watch and listen for cues that your family member or friend needs to rest or have time alone.
  • Be considerate of roommates, who may be sleeping or having a procedure done.
  • Please don’t visit if you are sick. Patients can be put at risk if germs are brought into the hospital. If you have a fever, cough, runny nose, sore throat, diarrhea or new rash, please stay home.
  • Hand-washing is the best way to stop the spread of germs. Even if you are feeling well, you may be carrying germs that could make patients sick. Please use the hand sanitizer provided at hand cleaning stations throughout the hospital before and after each visit. Learn more about patient safety at KDH.
  • KDH is a scent-free facility. In consideration of others who may suffer from allergies or chemical sensitivities, we ask that you don’t bring or send live flowers, or wear perfume or other scented products while at KDH.
  • Please make sure any balloons you bring to the hospital are made of mylar, not latex. Latex balloons can cause severe allergic reactions in some people.

Visiting Hours

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