Current COVID-19 Visitor Guidelines

Effective October 18, 2021, all KDH visitors will be required to show their second dose COVID-19 vaccine receipt plus a piece of photo identification or the Ontario government enhanced vaccine certificate with official QR code. Unvaccinated visitors will be permitted in the following situations only:

  • The patient is deemed to be imminently dying (within 96 hours);
  • The patient is under the age of 18 and requires the presence of a parent/guardian;
  • The patient has had a life threatening/traumatic injury and is in our emergency department;
  • The patient has a physical/mental disability requiring the presence of a caregiver for safety.

Regardless of vaccination status, all visitors must:

  • Pass the COVID-19 screening questionnaire prior to entering our facility and consent to a touchless temperature check by our screener. (NB: In rare situations, individuals who do not pass the screening questionnaire may be permitted to visit. This will be on a case-by-case basis after consultation with the Vice President of Clinical Services/Chief Nurse Executive or unit manager.)
  • Comply with the hospital’s universal masking policy by wearing a hospital supplied surgical mask (covering both their mouth and nose) for the duration of the visit.

Our COVID-19 Visitor Guidelines were updated October 5, 2021. Please click here for current information by hospital department. Note that the Visitor Guidelines document contains information for people who are visiting on Palliative/Compassionate Grounds (Appendix A).

Studies have show that having visitors while in hospital can help speed up a patient’s recovery. We ask you to follow these guidelines:

Visiting a Patient

  • Watch and listen for cues that your family member or friend needs to rest or have time alone.
  • Be considerate of roommates, who may be sleeping or having a procedure done.
  • Please don’t visit if you are sick. Patients can be put at risk if germs are brought into the hospital. If you have a fever, cough, runny nose, sore throat, diarrhea or new rash, please stay home.
  • Hand-washing is the best way to stop the spread of germs. Even if you are feeling well, you may be carrying germs that could make patients sick. Please use the hand sanitizer provided at hand cleaning stations throughout the hospital before and after each visit. Learn more about patient safety at KDH.
  • KDH is a scent-free facility. In consideration of others who may suffer from allergies or chemical sensitivities, we ask that you don’t bring or send live flowers, or wear perfume or other scented products while at KDH.
  • Please make sure any balloons you bring to the hospital are made of mylar, not latex. Latex balloons can cause severe allergic reactions in some people.

Visiting Hours

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