Patients and Visitors

Thank you for visiting Kemptville District Hospital.

If you are coming to KDH to visit a patient admitted to the hospital, click here. If you are coming as a patient, please keep reading.

Booklet: Information for Our Patients, Families and Caregivers

MyChart Tip Sheet: How to Download the MyChart app and Set Up Two-Factor Authentication

Click here to watch a video about visiting KDH.

Please note: KDH staff members, volunteers, and physicians are unable to assist people out of their vehicles due to liability concerns. If you require assistance, please bring someone to the hospital who can help you. Thank you for your understanding as we strive to keep everyone safe!

Masking at KDH

Due to an increase of influenza and other respiratory illnesses, KDH is temporarily reinstating masking requirements for all visitors as of December 17, 2025. Please wear a mask in the hospital to protect yourself, our patients, volunteers and staff.

If you have a fever, cough, nausea, vomiting, diarrhea, runny nose, sneezing, cold/flu symptoms, or infectious rash, please refrain from visiting patients at KDH until you are well.

Masks are available at the entrances and within departments. We appreciate your cooperation and understanding as we work to keep everyone safe and healthy!

On arrival

You will need to check in with your Ontario Health Card at the Patient Welcome Centre in the ER if you are coming to KDH for:

the Emergency Department
Diagnostic Imaging (x-ray, ultrasound, etc)
Day Surgery
Hip or Knee Replacement Surgery

You will need to check in with your Ontario Health Card at the Patient Registration Desk in our new Clinic space on the second story if you are coming to KDH for :

an appointment with a Specialist in one of our Clinics
an appointment with our Diabetes Education and Support team

Where to park

For the Emergency Department, Diagnostic Imaging, Day Surgery, Hip or Knee Replacement Surgery, the Finance Office, or KDH Foundation, please park in our Emergency/West parking lot.
For a Clinic or Diabetes program appointment, the KDH Boardroom or the Classroom, please park in our Administration/East parking lot (accessible from the back of the Emergency parking lot) and use the North Entrance or Front South Entrance.

Click here for parking rates and more. See Hospital Maps for our KDH Campus Map as well as floor plans to see where to go once you are inside.

Food & Drink Options at KDH

Visit the Gift Shop & Coffee Bar, located just outside the ER waiting room past the registration area, which offers a variety of fresh, healthy foods, including soups, sandwiches, salads, fresh fruit, muffins, yogurt, and beverages including coffee, tea and juices
Vending machines are available in the Main Entrance, located adjacent to the ER Entrance, which is accessible through the door past the registration area.
Patients and visitors can bring their own food and drinks to the hospital (please avoid items that may impact people with allergies, or exude a strong smell).

KDH is Smoke-Free

Please note: all Hospital property is entirely smoke-free. Please click here for more information plus resources to help people who smoke to quit or cut back.

News & Media

Save the date! Kemptville District Hospital Auxiliary hosting Hey Day on June 5 & 6

February 26, 2026

Kemptville District Hospital welcomes 10 new Emergency Department physicians

February 12, 2026

Find a Clinic or Service

"After three months of convalescent care at KDH, my wife and I wanted to take a moment to express our sincere gratitude and appreciation for all the care staff who attended to me during my stay. From the moment I arrived at the unit, I was struck by the welcoming and compassionate atmosphere. I would like to extend a special thank you to every member of the care staff for your helpfulness and kindness. You all played an important role in aiding my recovery, not just physically but also emotionally. What sets this convalescent unit apart is the genuine care and concern shown towards residents. I never once felt like just a bed number but rather an individual who was valued and respected. The encouragement given to residents to improve their health and engage in social activities also greatly enriched my experience. I made new friends and created lasting memories. I cannot thank you enough for your unwavering support. I will always remember my time there with fondness, thanks to the wonderful care staff who made it a home away from home. Thank you for everything."